Privacy Policy

Coast Central Credit Union values the privacy of our members. You have chosen to do business with us, and we recognize our duty to keep the information you provide to us secure and confidential. We value your trust and handle your information with care. Our employees access information about you when needed to maintain your accounts to process your transactions or as otherwise required or permitted by law.

In the course of doing business, we collect and use various types of information, such as information available from public records, market research and credit reports, your transactions with us and with others, as well as information you provide to us. We may also access information about you, such as credit reports, when considering a request from you for additional services or when exercising our rights under the law or any agreement with you. We have established procedures so that your financial information is accurate, current and complete. If you ever find that your account information is incomplete, inaccurate or not current, please call or write us at the telephone number or address listed on your account statement. We will correct any inaccurate information as quickly as possible.

We limit who receives information and what type of information is shared. We do not sell our member lists. During the course of business, we may disclose to third parties the following kinds of nonpublic personal information about you:

(1) Information we receive from your application or other forms, such as your name, address, social security number, assets and income.
(2) Transaction information, such as your account balance, payment history and credit card usage.
(3) Information from credit reports, such as your creditworthiness and credit history.

Also, at times, we may enter into agreements with other businesses to provide support or services to us for one or more of our products. We might also share information from your applications with external sources, such as check printing and data processing companies. These companies might, for example, assist us in offering you certain products and services or help us mail statements. Under certain circumstances we may also enter into joint marketing agreements with other financial organizations. Before entering into relationships with such entities, we require them to agree to safeguard our consumer's information and to comply with all applicable privacy law. However, you have the right to control whether we share some of your personal information with these other financial organizations.

Information may be exchanged with credit bureaus and similar organizations, provided when legally required or permitted, or in connection with a fraud investigation. If we receive a subpeona or similar process demanding release of any information about you, we will generally attempt to notify you (unless we believe we are prohibited from doing so).

We do not collect personal identifying information about visitors to our Internet site. Individual visitors to Coast Central Credit Union's website remain anonymous. Please note that since we cannot control information on other Internet sites, we are not responsible for the content of sites linked from our website. Any personal identifying information on our Coast Central Online site is securely contained behind our firewall and is not shared in any way with any outside vendor, except as described above.

IMPORTANT PRIVACY CHOICES FOR CONSUMERS

Primary account holders have the right to control whether we share some of your personal information. Please read the following information carefully before you make your choices below and note that the primary account holder has the sole responsibility to make these choices.

Your Rights
You have the following rights to restrict the sharing of personal and financial information with outside companies that we do business with. Nothing in this form prohibits the sharing of information necessary for us to follow the law, as permitted by law, or to give you the best service on your accounts with us. This includes sending you information about some of our other products or services.

Your Choices
Restrict Information Sharing With Other Companies We Do Business With to Provide Financial Products and Services: Unless you opt out, we may share personal and financial information about you with outside companies we contract with to provide financial products and services to you.

Time Sensitive Reply
You may make your privacy choice(s) at any time. Your choice(s) marked here will remain unless you state otherwise. However, if we do not hear from you we may share some of your information with affiliated companies and other companies with whom we have contracts to provide products and services. To exercise your choices, please do one of the following:

(1) Complete our online Privacy Restriction Form
(2) Mail, drop off, or fax a written request to (800) 878-6171
(3) Contact us by email with your request at privacy@coastccu.org.

If you have opted out in the past, please note that there is no need to opt out again. Please contact our Member Support Center if you are unsure of your status.