Careers

Our Bayshore Mall location in Eureka has a regular, part-time opportunity for a Member Services Representative with a Friday through Monday schedule. This individual enjoys assisting others as part of an energetic, cohesive team, providing exceptional service to members with transactions and cross servicing credit union products and services in conjunction with needs. Customer service and cash handling experience preferred, and detailed training provided. Salary range is $18.00 – $29.35/hour, and depending on experience, could be filled at a MSR I, MSR II, or Senior MSR level with a higher salary range. Excellent benefit options, opportunities for advancement, team bonding activities, and other perks. Apply today! Deadline is Monday, 11/10. EOE

Member Services Rep – Full Job Description

We are hiring for a Mortgage Loan Services Processor to join our team working from our McKinleyville offices. This position is responsible for processing mortgage loan applications, preparing and verifying documentation, maintaining accurate loan files, and assisting members with inquiries while ensuring confidentiality and compliance with credit union policies. This position also assists members with questions, ensure excellent service, and help uphold our commitment to confidentiality and accuracy. The ideal candidate will have a high school diploma or equivalent, at least one year of clerical, administrative, or financial services experience (loan processing preferred), strong attention to detail, excellent communication skills, and proficiency with computers and office software. Salary range is $21.66 – $35.46/hour, and depending on experience, could be filled at a Senior level with a higher salary range. Excellent benefit package, paid vacation and holidays, opportunities for advancement, team bonding activities, and other perks. Apply today! Deadline is Monday, 11/10. EOE

Mortgage Loan Services Processor – Full Job Description

We have a regular full-time, benefited Member Services Supervisor position in our Hoopa location. Using outstanding communication skills, this friendly, dynamic leader provides training, support, and guidance to our front-facing Member Services team and performs duties relating to the handling and processing of members’ transactions. Interacts closely with members to provide exceptional service. This position requires knowledge and experience in customer service and managing and motivating a team, including assigning work, scheduling, coordinating, and reviewing progress of each employee. Paid vacation and holidays, excellent benefits package, opportunities for advancement, team bonding activities, and other perks included. Salary ranges from $23.78 – $38.99, depending on experience. Deadline to apply is Monday, 11/17. EOE.

Member Services Supervisor – Full Job Description

We have an regular full-time, opening as a full-time Manager, Member Services (Branch Manager) in Hoopa. This senior-level position will be a proactive, engaging leader who hires, trains, coaches and supports their team of four employees. Fosters positive relationships with members and organizations while creating an environment of outstanding quality service.  Responsible for tracking and achieving goals, ensuring policies and procedures are followed, and reviews and approves consumer loan applications. Represents Coast Central at community events and prioritizes the importance of volunteerism. Advanced communication skills, ability to supervise and work well with those throughout the credit union, and strong operational skills required. Two years’ experience at financial institutions needed.  Salary is $77,896 – $120,352 annually. Paid vacation and holidays, opportunities for advancement, excellent benefits package, team bonding activities, and other perks. Deadline to apply is Monday, 11/17. EOE.

Manager, Member Services – Full Job Description

Coast Central is committed to providing the highest quality service possible in all of our locations and departments. As part of that effort, we sometimes hire Secret Shoppers to visit our Member Services Branches or call our Member Support Center and Member Loan Services department to evaluate the service they receive. Please visit our Secret Shopping Partner or call (800) 259-8551 to apply.