Business Credit Card Benefits Details

Auto Rental Collision Damage Waiver

Auto Rental Collision Damage Waiver reimburses You for damages caused by theft or collision — up to the Actual Cash Value of most rented cars. Auto Rental Collision Damage Waiver covers no other type of loss. For example, in the event of a collision involving Your rented vehicle, damage to any other driver’s car or the injury of anyone or anything is not covered. Rental periods of thirty-one (31) consecutive days are covered. (Longer rental periods, however, are not covered.) You are eligible for this benefit if Your name is embossed on an eligible card issued in the United States or if You are authorized by Your company to rent an eligible vehicle using the company’s eligible Account, as long the rental is purchased entirely with the Account. Only You, as the primary renter of the vehicle, and any additional drivers permitted by the Rental Car Agreement are covered. How Auto Rental Collision Damage Waiver works with other insurance Auto Rental Collision Damage Waiver covers theft, damage, valid loss-of-use charges imposed and substantiated by the auto rental company, administrative fees and reasonable and customary towing charges, due to a covered theft or damage to the nearest qualified repair facility. If the Rental Vehicle is for commercial and/or business purposes, Auto Rental Collision Damage Waiver benefit acts as primary coverage, and You may be reimbursed for up to the actual cash value of the vehicle. If the Rental Vehicle is for personal reasons, this benefit is secondary coverage, supplemental to Your personal automobile insurance, meaning You may only be reimbursed for the amount of Your personal insurance deductible or other charges, including valid administrative and loss-of-use charges not covered under Your personal insurance policy. If You are renting outside Your country of residence, or if You do not have automobile insurance, Auto Rental Collision Damage Waiver acts as primary coverage.

Benefit Administrator Number (800) 348-8472
For faster filing, or to learn more about Auto Rental Collision Damage Waiver, visit cardclaimcenter.com

Roadside Dispatch

Roadside Dispatch is a pay-per-use roadside assistance program. The program provides you with security and convenience wherever your travels take you. No membership or pre-enrollment is required. No annual dues. No limit on usage.

For a set price per service call, the program provides:

• Standard Towing – Up to 5 miles included Any vehicle with wheels is covered under the program as long as it can be classified as ‘Light Duty’. ‘Light Duty’ vehicles are vehicles that weigh 10,000 lbs. or less. Vehicles weighing more than 10,000 lbs. are considered ‘Medium Duty’ or ‘Heavy Duty’ and are NOT covered under this program.
• Tire Changing – must have good, inflated spare
• Jump Starting
• Lockout Service (no key replacement)
• Fuel Delivery – up to 5 gallons (plus the cost of fuel)
• Standard Winching

Availability – 24/7, 365 days a year
Dispatch Number (800) 847-2869

Travel Emergency Assistance Service

• Emergency Message Service – can record and relay emergency messages for travelers or their immediate family members. The Benefit Administrator will use reasonable efforts to relay emergency messages in accordance with benefit guidelines and limitations, but cannot take responsibility for the failure to transmit any message successfully.
• Medical Referral Assistance – provides medical referral, monitoring, and follow-up. The Benefit Administrator can give You names of local English-speaking doctors, dentists, and hospitals; assign a doctor to consult by phone with local medical personnel, if necessary, to monitor Your condition; keep in contact with Your family, and provide continuing liaison; and help You arrange medical payments from Your personal account. All costs are Your responsibility.
• Legal Referral Assistance – can arrange contact with English-speaking attorneys and U.S. embassies and consulates if You’re detained by local authorities, have a car accident, or need legal assistance. In addition, the Benefit Administrator can coordinate bail payment from Your personal account. The Benefit Administrator can also follow up to make sure bail has been properly handled. All costs are Your responsibility.
• Emergency Transportation Assistance – can help You make all the necessary arrangements for emergency transportation home or to the nearest medical facility. This includes arranging to bring Your Young children home and helping You stay in contact with family members or employers during the emergency. In the case of a death, the Benefit Administrator can make arrangements to repatriate the remains. All costs are Your responsibility.
• Emergency Ticket Replacement – helps You through Your carrier’s lost ticket reimbursement process and assists in the delivery of a replacement ticket to You, should You lose Your ticket. All costs are Your responsibility.
• Lost Luggage Locator Service – can help You through the Common Carrier’s claim procedures or can arrange shipment of replacement items if an airline or Common Carrier loses Your checked luggage. You are responsible for the cost of any replacement items shipped to You.
• Emergency Translation Services – provides telephone assistance in all major languages and helps find local interpreters, if available, when You need more extensive assistance. All costs are Your responsibility.
• Prescription Assistance and Valuable Document Delivery Arrangements – can help You fill or replace prescriptions, subject to local laws, and can arrange pickup and delivery of Your prescriptions filled for You at local pharmacies. It can also help transport critical documents that You may have left at Your home or elsewhere. All costs are Your responsibility.
• Pre-Trip Assistance – can give You information on Your destination before You leave such as ATM locations, currency exchange rates, weather reports, health precautions, necessary immunizations, and required passport visas.

Benefit Administrator Number (800) 992-6029
Outside the US, call collect (804) 673-1675

Purchase Security / Extended Protection

Purchase Security protects new retail purchases made with Your eligible Account and/or rewards programs associated with Your covered Account within the first ninety (90) days from the date of purchase. To be eligible for this coverage, You need to purchase either a portion or the entire cost of the item using Your Account and/or rewards program associated with Your covered Account.

At the Benefit Administrator’s discretion, this benefit replaces, repairs, or reimburses You, up to the total purchase price of Your item for a maximum of ten thousand dollars ($10,000.00) per claim and fifty thousand dollars ($50,000.00), per cardholder, in the event of theft or damage.

Benefit Administrator Number (800) 397-9010 (for both benefits)

Dovly Uplift

Get a head-turning credit score with credit monitoring, alerts, scores, tips and recommendations – all in one place.

No Cost for Visa Cardholders – what’s included:

• Smart AI engine to help achieve your best score
• Unlimited credit error disputing with TransUnion^®3
• Monthly TransUnion report and score
• Standard credit alerts and ongoing credit monitoring
• Personalized credit tips
• Live US-based support

Visit www.dovlyuplift.com for more information

Sofar Sounds

Eligible Visa credit and debit cardholders will be eligible for a free ticket with purchase offer along with presale access to purchase tickets for upcoming events around the world before they are available to the general public.

Visit www.sofarsounds.com for more information and to view show listings.

Visa Signature Golf Benefits Provided by Access

Enjoy automatic upgraded status with Access, saving on golf fees, merchandise and lessons at over 150 golf courses across the United States and the world. Visit www.golfwithaccess.com/membership/visa to sign up and view available golf courses.

Visa Signature Luxury Hotel Collection

Enjoy special guest status at 900+ Visa Signature Luxury Hotel properties worldwide. Visa Signature Business cardholders can access premium benefits, including automatic room upgrades when available, complimentary breakfast and VIP Guest status.

Visit visasignaturehotels.com to find a hotel for your destination

Visa Signature Concierge

A complimentary concierge that will assist the cardholder with all types of travel, dining, and entertainment requests. Most tasks are completed within 24 to 48 hours.

The concierge will recommend and/or help book/secure:

• Travel and travel related plans
• Reservations at restaurants
• Tickets for events and concerts
• Gifts and floral arrangement delivery
• Other unique lifestyle requests

Concierge Number (800) 953-7392
Outside the US (630) 350-4551

Zero Liability

Visa’s Zero Liability Policy is our guarantee that you won’t be held responsible for unauthorized charges made with your account or account information. You’re protected if your Visa credit or debit card is lost, stolen or fraudulently used, online or offline.

Cardholder Inquiry Service

When you are traveling or working anywhere in the world, your Visa Business card gets you access to a multilingual call center 24 hours a day, 365 days a year to get the assistance you need.

Phone Number (800) 847-2911

Emergency Card Replacement/Cash Disbursement

Visa can work with your bank to expedite the replacement of your card and ship it globally within 24 to 72 hours after approval. Alternatively, we can arrange for cash to be available at a location near you, usually within hours of your bank’s approval.

To bridge spending when awaiting a replacement card, when experiencing card acceptance difficulties or when you simply need cash in hand, Visa can arrange for cash to be available at a location near you.

Online at usa.visa.com/support/consumer/lost-stolen-card.html

Lost Luggage

Lost Luggage Reimbursement will reimburse you up to $3,000 If your checked luggage or carry on baggage is lost due to theft or misdirection by the common carrier (e.g., airline, rail, bus, ferry). For New York residents coverage is limited to $2,000 per bag. Certain terms, conditions and exclusions apply. In order for coverage to apply, you must use your covered Visa Signature Business card to secure transactions.

Benefit Administrator (800) 397-9010
Outside the U.S. call collect (303) 967-1093
For faster Claim Filing visit online at cardclaimcenter.com

Lost or Stolen Card Reporting

With the Visa Lost/Stolen Card Reporting service, reporting a lost or stolen card is simple. Just call your Visa card issuer or Visa Global Customer Care Services at 1-800-847-2911, or call one of our global toll-free numbers and a Visa representative will work with you to notify the appropriate parties and replace your card.

Coast Central (866) 896-4689 (Option 2)
Visa Global Customer Care Services (800) 847-2911
Online at usa.visa.com/support/consumer/lost-stolen-card.html

Travel Accident Insurance

Travel Accident Insurance provides accidental death and dismemberment coverage. Coverage is in effect on the common carrier (e.g., flight, rail, bus, ferry, cruise ship), as well as while on courtesy ground transportation to and from the airport (or train depot, bus, terminal, etc.) and between terminals, as well as when you are at the airport immediately before departure, or immediately after arrival, on any covered trip. Certain terms, conditions and exclusions apply. In order for coverage to apply, you must use your covered Visa Signature Business card to secure transactions.

Refer to the Business Card or Signature Business Card disclosures for more information.

Visa Signature Perks

Gain access to a wide variety of offers and deals, including food and wine, shopping, sports, entertainment and more.

Visit usa.visa.com/en_us/visa-offers-and-perks/ to view and search all offers

Hotel Theft Protection

When you use your covered Visa card to pay for a hotel room in the U.S. or Canada, Hotel Theft Protection can provide reimbursement for personal belongings stolen from your room. Certain terms, conditions and exclusions apply. In order for coverage to apply, you must use your covered Visa card to secure transactions.

Benefit Administrator (800) 554-1275
Outside the U.S. call collect (804) 673-6497

Cell Phone

When you pay your monthly wireless bill with your covered Visa card, your cell phone can be protected for the next calendar month. So you can get reimbursed if your cell phone is stolen or damaged ($50 deductible). Certain terms, conditions and exclusions apply. In order for coverage to apply, you pay your eligible monthly cellular wireless bill with your covered Visa card.

Benefit Administrator (866) 894-8569
Outside the U.S. call collect (303) 967-1096
For faster filing, or to learn more about Cell Phone Protection visit cardbenefitservices.com

Trip Cancellation / Interruptions

When you purchase your travel ticket with a covered Visa card and you must cancel or interrupt your trip, this benefit can help reimburse for the non-refundable cost of your passenger fare. This coverage applies to more than air travel. It also can be in place when a covered Visa card is used to purchase a ticket for travel via other forms of eligible transportation, such as a ferry, rail, bus or cruise ship. Certain terms, conditions and exclusion apply. In order for coverage to apply, you must use your covered Visa card to secure transactions.

Benefit Administrator (866) 390-9735
Outside the U.S. call collect (804) 673-1164

Event Ticket Protection

Reimburses the cardholder for the cost of the unused non-refundable tickets if they are unable to attend a concert, theatrical, recreational or sporting event for a covered reason (e.g., cardholder misses the event due to sickness of themselves or an immediate family member, or the cardholder is directly involved in a traffic accident enroute to the event). Certain terms, conditions and exclusion apply. In order for coverage to apply, you must use your covered Visa card to secure transactions.

Benefit Administrator (800) 348-8472
Refer to the Event Ticket Protection disclosure for more information.

Liability Waiver

Protects Coast Central against eligible losses that might be incurred through card misuse by an account holder’s terminated eligible cardholder. This allows the account holder to dispute the unauthorized charges by the terminated employee.
Eligibility – Available to business account holders with a Business Debit or Credit Card.
A Visa Liability Waiver Issuer Kit will be provided to the business owner upon request.
Coast Central (866) 896-4689 (Option 4)